Free Ground Shipping Over $75
Doesn't apply to custom magnets, way too heavy!

FAQ




Ordering Options

Fridgedoor.com offers 4 order options - Online, Phone, Fax and Mail: 

Online: Simply click the "Add to Cart" button at the desired item, and follow the instructions.  American Express, Discover, MasterCard and Visa are accepted online via our secure server.
Phone: Live operators are available Monday through Friday, 9 AM to 5 PM EST, to take your order. Please call us at 1-617-770-7913. 
Fax: Fill out the order form above, include your American Express, Discover, MasterCard or Visa number, and fax it to 1-617-801-8026. 
Mail: Fill out & mail the above order form. Personal checks and Money Orders, made out to Fridgedoor, Inc., and American Express, Discover, MasterCard or Visa are accepted. Include your e-mail address and we'll send you an order confirmation and shipment confirmation. Mail to:

Fridgedoor, Inc.
65 School Street
Quincy, MA 02169 USA

Security

All order and credit card information is accepted in a secure environment.  Fridgedoor.com uses Secure Sockets Layer (SSL) encryption, widely accepted as the most secure technology available. We gladly accept phone and fax orders if you are uncomfortable ordering online. We can be reached at 1-617-770-7913 or fax us at 1-617-801-8026. 

Guarantee

Fridgedoor accepts all magnets and bath products, in resalable condition with its original packaging intact, back for a full merchandise refund, exchange or credit within 30 days. Custom magnet orders are not returnable. S&H is not refundable.

About Us



Fridgedoor.comís goal is simple: to be the single largest stop for all things magnetic: novelty magnets, custom magnets, and magnetic supplies. We have become successful, and will maintain this success, only through our zealous focus on customer service and mail order competence. This focus includes offering high quality products, next business day order shipment; reliable and trackable delivery options, a money-back guarantee and many other small touches that build customer trust. 

The company, founded in May 1997 and located outside Boston Massachusetts, is the Web's largest fridge magnet retailer. Fridgedoor.com is run by Chris Gwynn (far right), Betsy (far left) our Fulfillment Chief, Maryann (middle) our Link Miester and Affiliate Program Manager, along with a group of family & friends who help fill orders, keep UPS and the local post office happy, and answer customer inquiries.

Fridgedoor.com has been prominently mentioned in major media outlets including The Wall Street Journal, The New York Times, Time Magazine, Business Week, Newsweek, CNN, NPR, CBS Morning Show, CBS Radio, USA Today, Chicago Tribune, Women's World, Redbook Magazine, Yahoo Internet Life, Information Week, Inter@ctive Week, Cadillac Vision, PC/Computing, and most major regional newspapers and magazines such as Vogue and Metropolitan Home.

Founder

Fridgedoor.com was founded and is operated by Chris Gwynn, whose online experience dates from early 1994 and encompasses marketing and e-commerce positions with Ziff-Davisí ZDNet, the AT&T Business Network, Industry.net, and as a Business-to-Business Internet Commerce Analyst for the Yankee Group. Mr. Gwynn started Fridgedoor.com as a part time endeavor in May 1997, while employed as the Product Marketing Manager for Industry.net, an Internet-based marketplace for industrial supplies.  Sales increased to such a point by December 1998 that Mr. Gwynn left his then Industry Analyst position to work full-time on Fridgedoor.com.

Product Suggestions

We are always looking for new & interesting products. Contact Chris Gwynn, or 1-617-770-7913 x 223 with suggestions. Send samples to the Shipping Address listed below.

Contact Us

We welcome customer questions, concerns, and compliments! 

    Mailing Address:        Fridgedoor, Inc.
                                    65 School Street
                                    Quincy, MA 02169 USA

    Shipping Address:      Fridgedoor, Inc.
                                    65 School Street
                                    Quincy, MA 02169

Phone: 1-617-770-7913

Fax:
1-617-801-8026
custom@fridgedoormail.com

Privacy

Privacy is taken very seriously at Fridgedoor.com. Our privacy policy is simple. We will not provide, rent, or make available in any way, our customer information to any parties outside of Fridgedoor.com. Period. All customer information is stored offline in an encrypted format in a secure data environment. No personally identifiable information is collected on visitors to our site.

Customer order information, i.e. Bill To and Ship To addresses, credit card information and phone numbers, are used to process the order only. Unsolicited mailings, e-mail or physical mail, or phone calls are not made. If you are uncomfortable providing your phone number, please enter 555-555-5555 in the phone number field. 

Customer e-mail addresses are used to send order updates only, such as a shipment confirmation with UPS Tracking Number. We encourage customers to provide us with their e-mail address to keep informed about any unexpected order delays. We do not call customers with order updates. 

Fridgedoor.com e-mails special offers about once a month to our opt-in e-mail list. This list includes only customers who have requested to be on the list through an option on our order form or through our newsletter add-remove page. Unsubscribe instructions are listed prominently in every mailing and are available online by clicking here. Customers can also contact chris@fridgedoor.com to be removed from this list. Please contact us at 1-617-770-7913 or chris@fridgedoor.com with any questions or concerns. We can also be reached via mail at the address listed above.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

Affiliate Program

Unfortunately, we are not adding new affiliates at this time.

Return Policy

Retail Items
Fridgedoor accepts all product returned within 30 days in resalable condition, with its original packaging intact, for a full merchandise refund, exchange or credit. Package the merchandise in the same or similar box as it shipped, include the invoice number, and ship back to the address listed below. We do not reimburse shipping costs. Fridgedoor is not responsible for items damaged during return shipment.

Fridgedoor, Inc.
65 School Street
Quincy, MA 02169

Custom Items
Custom orders are custom and are not returnable. Product samples are available upon customer request. One e-mail or fax proof is provided for customer approval as part of the order process. The customer is responsible for all errors and omissions once they have approved the proof. Production starts upon customer's proof approval. Orders can be cancelled at any point during the order process. The customer is responsible for all costs incurred up through the date of cancellation.